I know I am a bit late this week with all of the new workarounds and information added to the Knowledge Base, but better late than never, right?

The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Change Management

Minimize the risk of changes to the IT environment with change management. (Click to see all Change Management Knowledge Base articles)

• Conflict Checker is crashing customer's instance (KB0546601)

Discovery

Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and TCP connections between computer systems with Discovery. (Click to see all Discovery Knowledge Base articles)

Email

Configure, diagnose and resolve issues with email and notifications. (Click to see all Email Knowledge Base articles)

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management. (Click to see all Knowledge Management Knowledge Base articles)

Live Feed

Post and share content in a ServiceNow instance with Live Feed. (Click to see all Live Feed Knowledge Base articles)

On-call Rota

Find the right person within a group to assign an incident or task with On-call Rotation. (Click to see all On-call Rota Knowledge Base articles)

• Scheduled On-call reminders not firing (KB0541914)

Platform Miscellaneous

Manage fields, function and tasks within the ServiceNow platform. (Click to see all Platform Miscellaneous Knowledge Base articles)

• Renumbering auto-incrementated custom tables (KB0538764)

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)

SLA

Define a set amount of time for a task to reach a certain condition using Service Level Agreement (SLA). (Click to see all SLA Knowledge Base articles)

Surveys

Collect user opinion data using base system surveys, task survey management and survey wizard with ServiceNow Surveys. (Click to see all Survey Knowledge Base articles)