In this video, Chuck Tomasi introduces best practices for developing User Interface (UI) actions, which simplify processes and guide user activity on lists and forms.

These best practices include:

- Give each UI action a distinct action name.

- Use conditions in UI actions

- Use buttons, menus, and links appropriately in forms and lists.

And more!

For more information on UI Actions, see:

ServiceNow wiki

Modifying the Application Design - ServiceNow Wiki

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