The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Chat

Engage in real-time communication via instant messaging between users in an instance with ServiceNow Chat. (Click to see all Chat Knowledge Base articles)

• Parent Schedule Exclusions are not applying in Chat (KB0541993)

CMS

The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications. (Click to see all CMS Knowledge Base articles)

Email

Configure, diagnose and resolve issues with email and notifications. (Click to see all Email Knowledge Base articles)

List Rendering

Manage related lists with list rendering (Click to see all List Rendering Knowledge Base articles)

Mobile Browser

Access your ServiceNow instances and perform common tasks using the ServiceNow mobile browser. (Click to see all Mobile Browser Knowledge Base articles)

Platform Performance

Monitor, troubleshoot and manage the speed and accessibility of your instance with platform performance (Click to see all Platform Performance Knowledge Base articles)

Platform Reliability

Troubleshoot and assess the reliability of your instance with platform reliability (Click to see all Platform Reliability Knowledge Base articles)

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)

Surveys

Collect user opinion data using base system surveys, task survey management and survey wizard with ServiceNow Surveys. (Click to see all Survey Knowledge Base articles)

UI Policy/Client Script

Create and manage UI and client scripts with UI policy and client scripting. (Click to see all UI Policy/ Client Script Knowledge Base articles)

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI. (Click to see all User Interface Knowledge Base articles)

Visual Task Boards

Transform the navigation of lists and forms into an interactive graphical experience with Visual Task Boards (Click to see all Visual Task Board Knowledge Base articles)

Web Services

Allow diverse HTTP-based applications to talk to each other with web services. (Click to see all Web Services Knowledge Base articles)