IMPORTANT! Service Bridge Upgrade Guide and Troubleshooting Reference

For those of you who are considering upgrading from version 1.x.x of Service Bridge for Providers or Service Bridge for Consumers please bookmark and follow the Upgrade Guide (KB1700387). This knowledge article contains important information and instructions for you to ensure a successful upgrade for you and your customers.

As you are developing and implementing new Service Bridge capabilities keep the Service Bridge Troubleshooting Guide (KB1571549) handy and refer to it whenever you have questions or issues. In addition to guidance on troubleshooting Service Bridge issues, this article contains links to helpful Service Bridge documentation, and our development team updates this article with links to new knowledge content when it becomes available.

Here are the current Service Bridge related knowledge articles:

KB1700387	Upgrade Guide - Service Bridge for Providers and Consumers application (v2.x.x release)
KB1699680	Service Bridge for Providers: Existing entitlements are not working in provider after upgrade from 1.x to 2.x
KB1635421	Service Bridge Attachment Handling Guide
KB1649718	Service Bridge Cloning Best Practices and Guide prior to August'24 Store Release
KB1649163	Service Bridge Instance Promotion Best Practices prior to August'24 Store Release
KB1499823	Service Bridge for Providers (Legacy) - Migration Utility
KB1586521	Resolving Error state for Outbound Status on Service Bridge connections
KB1641197	Service Bridge "User not Authenticated" Remote System Error
KB1646164	Service Bridge Attachments are synced to the other side but all the Transport queue record fields are empty and Attachment is not generated
KB1584547	Service Bridge for Providers - Temporary fix for Remote choice variable broken UI
KB1629739	Combine two variables in a Remote Task Transform
KB1638705	Service Bridge Sync Transport queue Attachment Domain with Remote / Provider task Attachment domain
KB1638480	Service Bridge Remote Choice snc_external support
KB1638471	Service Bridge Remote Record Producer Variable Auto-Populate
KB1642195	Service Bridge for Consumers: Workaround for Missing Provider Table and Field in Consumer Transforms
KB1641121	Service Bridge Consumer Instance Impacted by Missing Variables in Remote Record Producer
KB1641124	Service Bridge - Stop Authorized users from being created on connection
KB1641124	Service Bridge Consumer Instance Impacted by Missing Variables in Remote Record Producer