Making Smarter Decisions in ServiceNow: A Guide to Decision Tables
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Mar 30, 2025
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Tired of writing complex scripts to handle business logic in ServiceNow? Decision tables provide a structured, no-code approach to evaluating multiple conditions and determining outcomes with ease. Whether you're streamlining approval workflows or automating decision-making, this powerful feature simplifies logic into an easy-to-manage format.
In this blog, we'll explore how decision tables work, their supported data types, practical use cases, and key limitations to keep in mind. Ready to make your ServiceNow processes more efficient? Let’s dive in!
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https://www.servicenow.com/community/now-platform-blog/making-smarter-decisions-in-servicenow-a-guide-to-decision/ba-p/3222300