The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

General User Experience Solutions

Find solutions to general ServiceNow user experience related problems. (Click to see all General Knowledge Base articles)

Core Platform

Manage fields, function and tasks within the ServiceNow platform. (Click to see all Core Platform Knowledge Base articles)

HI Administration

Create and manage users and roles on the ServiceNow HI system with HI Administration (Click to see all HI Administration Knowledge Base articles)

• Resetting HI passwords for users (KB0547371)

Platform Miscellaneous

Manage fields, function and tasks within the ServiceNow platform. (Click to see all Platform Miscellaneous Knowledge Base articles)

• Unable to filter lists on the label field (KB0547688)

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)

• Contextual Search has duplicate name "service_catalog" (KB0547693)

ServiceWatch

Discover and map the relationships between datacenter components that comprise specific business services, which provides insights into how those services are delivered and how they are performing with ServiceWatch. (Click to see all ServiceWatch Knowledge Base articles)

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI. (Click to see all User Interface Knowledge Base articles)

Workflow

Automate multi-step processes with a graphical workflow engine. (Click to see all Workflow Knowledge Base articles)