The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Global Support and Troubleshooting

Get the most from self service resources and troubleshooting with Global Support and Troubleshooting articles. (Click to search for Global Support and Troubleshooting Knowledge Base articles)

• Subscribing to known error articles (KB0549746)

HR Service Management

Use service management principles to help automate standardized HR processes. (Click to search for HR Service Management Knowledge Base articles)

Marketing Service Management

Request changes to the operation and maintenance of your marketing-related cases with the Marketing Service Management. (Click to search for Marketing Service Management Knowledge Base articles)

MID Server

Facilitate communication and movement of data between the ServiceNow platform and external applications, data sources, and services with a MID Server. (Click search for MID Server Knowledge Base articles)

Mobile

Manage your ServiceNow instance from your mobile devices. (Click to search for Mobile Knowledge Base articles)

ODBC

Specify the ODBC client to connect to the ServiceNow platform for reporting using the ODBC driver. (Click to search for ODBC Knowledge Base articles)

• ODBC driver caches schema between different connections (KB0549682)

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to search for Service Catalog Knowledge Base articles)

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI. (Click to search for User Interface Knowledge Base articles)