Leap into the automation future: How GenAI is enabling self-healing IT
ServiceNow Podcasts
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Mar 24, 2025
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audio
In this episode, Usman Sindhu and Ram Devanathan unpack the power of GenAI-driven automation, explaining how AI can analyze historical incidents, cluster issues, and recommend optimized resolution workflows. Learn how enterprises are using AI-powered Learning-Enhanced Automation Playbooks (LEAP) to accelerate self-healing IT at scale.
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