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Using the Calendar icon when modifying a form in IE9 and IE10

Import · Jul 22, 2015 · article

In ServiceNow, records can store both date and time values in different types of fields. The default date and time formats are defined using properties accessible by navigating to System Properties > System. The values are stored in the database and displayed in date or time format.

The calendar icon image displays the date or date-time picker on date or date-time fields:

DateTimePickerUI15.png

The calendar icon appears next to fields on many forms in ServiceNow.

Clicking calendar icon on date-time time when modifying a form:

There is an issue on Internet Explorer 9 and 10 when modifying a form and clicking on the calendar icon next to a date-tim.... A dialog box displays asking "Are you sure you want to leave this page?"

There are two options:

  • Leave this page
  • Stay on this page

Choosing either option does not affect the form.

image

This issue is seen in:

  • Fuji Patch 1
  • Fuji Patch 2 - Hot Fix 1
  • Fuji Patch 3
  • Fuji Patch 5
  • Eureka Patch 2

To resolve the issue, upgrade to Fuji Patch 6 or a ServiceNow version listed in the Fixed In field on the knowledge base article explaining the issue (KB0550055). You can also subscribe to the article for updates made to the workaround section or Fixed In and Seen In fields.

Additional information:

View original source

https://www.servicenow.com/community/developer-blog/using-the-calendar-icon-when-modifying-a-form-in-ie9-and-ie10/ba-p/2271991