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How to Reprovision Email through the Service Catalog

Import · Aug 17, 2015 · article

Have you experienced an email configuration outage on your instance? You can request your email be re-instated through the Service Catalog. This video describes how to request email reprovisioning for an instance.

Role required: customer_admin

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What to know before requesting email reprovision:

  • Only request email reprovision for an instance experiencing an email configuration outage
  • Email will be temporarily disabled after provisioning process
  • Can be requested through the Service Catalog or Manage Instances page

For more information on requesting email reprovisioning for your instance, see:

Requesting e-mail reprovisioning for your instance (KB0540748)

Requesting email re-provisioning for your instance

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https://www.servicenow.com/community/developer-blog/how-to-reprovision-email-through-the-service-catalog/ba-p/2272115