The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Global Support and Troubleshooting

Get the most from self service resources and troubleshooting with Global Support and Troubleshooting articles. (Click to search for Global Support and Troubleshooting Knowledge Base articles)

HI Instance Administration

Create and manage users and roles on the ServiceNow HI system with HI Administration (Click to see all HI Administration Knowledge Base articles)

• Instance rename policy for customers (KB0550841)

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management. (Click to see all Knowledge Management Knowledge Base articles)

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)

Update Sets

Move groups of customizations from one instance to another using Update Sets. (Click to see all Update Sets Knowledge Base articles)

Web Services

Allow diverse HTTP-based applications to talk to each other with web services. (Click to see all Web Services Knowledge Base articles)