The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Financial Management

Plan, analyze, direct and control costs using ServiceNow financial management.

UI Policy & Client Script

Create and manage UI and client scripts with UI policy and client scripting.

CMS

The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.

• Making a record producer and catalog item public on a CMS page (KB0551300)

Email

Configure, diagnose and resolve issues with email and notifications.

• Email filters do not work unless an action script is present (KB0551419)

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management.

Mobile

Access your ServiceNow instances and perform common tasks using the ServiceNow mobile browser.

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

System Applications

Create, organize and manage your applications with System Applications.

User Interface

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

• Tablet view lookup on reference fields does not filter the list (KB0551401)

Web Services

Allow diverse HTTP-based applications to talk to each other with web services.

• REST API Explorer Attachment API curl snippet problems (KB0551442)

Workflow

Automate multi-step processes with a graphical workflow engine.