The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

UI Policy & Client Script

Create and manage UI and client scripts with UI policy and client scripting.

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management.

List Rendering

Allow diverse HTTP-based applications to talk to each other with web services.

Mobile

Access your ServiceNow instances and perform common tasks using the ServiceNow mobile browser.

Usage Analytics

Create, organize and manage your applications with System Applications.

• Custom global application is deleted in upgraded instance (KB0551493)

Persistence

Create, organize and manage your applications with System Applications.

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

Surveys

Create, organize and manage your applications with System Applications.

• Task Surveys links does not work on Mobile UI (KB0551122)

User Interface

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

Workflow

Automate multi-step processes with a graphical workflow engine.