This video explains the different types of indicators that you can create for Performance Analytics in the ServiceNow platform, and demonstrates the process for creating a manual indicator, then converting it to an automated indicator.

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This video covers:

• 1:25 Types of indicators
• 3:33 How to create 3 types of indicators

For more information on Performance Analytics, see:

Product Documentation: Performance Analytics

Performance Analytics at ServiceNow: Cleaning House

Performance Analytics for Incident Management

How Performance Analytics Can Help Your Business

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