The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Incident Management

Restore normal service operation as quickly as possible following an incident, while minimizing impact to business operations and ensuring quality is maintained with Incident Management.

Live Feed

Post and share content in a ServiceNow instance with Live Feed.

On-call Scheduling

On-call scheduling provides a way to determine which member of a user group is available to complete a task.

Mobile

Access your ServiceNow instances and perform common tasks using the ServiceNow mobile browser.

Reporting

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

Surveys

Collect user opinion data using base system surveys, task survey management and survey wizard with ServiceNow Surveys.

System Applications

Create, organize and manage your applications with System Applications.

• Role names are inconsistent (KB0551365)

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.