The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Asset Management

Integrate physical, technological, contractual, and financial aspects of information technology assets using IT asset management.

Change Management

Minimize the risk of changes to the IT environment with change management.

Cloning

Clone your ServiceNow instance and preserve the name and email properties with cloning.

CMS

The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.

HI Instance Administration

Allow diverse HTTP-based applications to talk to each other with web services.

• Requesting Remote Services (KB0552070)

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

UI Scripts

Administrators can create UI scripts and run them from client scripts and other client-side script objects and from HTML code.

• jquery.min UI Script causes items to disappear from page (KB0551932)

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

• New enhancements in HI | UI16 (KB0551835)

SLA

Define a set amount of time for a task to reach a certain condition using Service Level Agreement (SLA).