The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Asset Management

Integrate physical, technological, contractual, and financial aspects of information technology assets using IT asset management.

CMS

The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management.

On-Call Scheduling

On-call scheduling provides a way to determine which member of a user group is available to complete a task.

Change Management

Minimize the risk of changes to the IT environment with change management.

Schedules

Include or exclude time for various actions or tasks with Schedules.

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

Web Services

Allow diverse HTTP-based applications to talk to each other with web services.

• REST Table API Version Differences (KB0551763)

Workflow

Automate multi-step processes with a graphical workflow engine.