The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

CMS

The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.

Import/Export

Migrate data from one instance to another.

Performance Analytics

Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.

• Performance Analytics Score does not Match Records Tab (KB0552914)

Reporting

Manage and customize the visibility, types, generation, and output types with reporting.

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

Text Search

Find information quickly by searching within ServiceNow using zing search and global text search.

• Upgrading zing text search engine (KB0552960)