https://docs.servicenow.com/bundle/xanadu-it-operations-management/page/product/event-management/task/override-metric-bounds.html Using Metrics for incident fault finding is a important way to enhance your AIOPS capability. In the previous blogs metrics ingestion has been setup and Metric Explorer and Dashboard has been configured. In this blog we will be setting up the configuration when one or more metrics run out of their bounds and someone may need to look at it via an IT Alert.