Best Practices

Explore our comprehensive collection of best practices for ServiceNow integration. These resources are designed to help you maximize your automation capabilities, streamline workflows, and connect your systems more effectively. Learn from our experts and take your integration skills to the next level.

Featured Articles:

Linking Up: Understanding the Difference between Integration Apps (Solutions) and Spokes

Confused about when to use Integration Apps versus Spokes? This article breaks down the key differences and helps you choose the right approach for your integration needs.

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Breaking Down Silos: How to Integrate Multiple Instances of an External System

Learn proven strategies for connecting multiple instances of the same external system to your ServiceNow environment without creating integration silos.

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The Devil is in the Details: Understanding Permissions for the Microsoft SharePoint Online Spoke

Master the permission requirements for seamless integration between ServiceNow and Microsoft SharePoint Online with this detailed guide.

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Triggering Success: Unlocking Jira's Event-based Workflow Automation

Discover how to implement effective event-based automation between ServiceNow and Jira to create powerful cross-platform workflows.

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