Change - Adding Additional Approvers using a List Field
In our environment we needed to be able to add additional approvers to Change requests. We found a great article on how to enable the edit button on the approver related list. This option worked, but we needed a requester to be able to add the additional approvers easily.
Instead we created a new field on the change request form called Additional Approvers and placed it just above the Watch List.
Table: change_request
Type: List
Column label: Additional Approvers
Column name: u_additional_approvers
Reference Specification: User (sys_user)
We had already replaced our Emergency and Normal change workflow Approval - Group to Approval - User. We then added the Additional Approvers to the users approver list under the activity properties.
We hope this helps others! Thank for reading!
https://www.servicenow.com/community/developer-articles/change-adding-additional-approvers-using-a-list-field/ta-p/2323204