What's new for Financial Services Operations in the Yokohama Release
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Mar 12, 2025
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Learn more about our Yokohama release – including more pre-configured dispute resolution offerings and our new AI Agent for dispute resolution.
- AI Agent for dispute case intake – powered by Now Assist
- Enhancements to out-of-the-box Dispute Playbooks
- Ethoca Alerts Integration for fraud prevention
- Updated dispute rules for Visa’s April rules update
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https://www.servicenow.com/community/fso-blog/what-s-new-for-financial-services-operations-in-the-yokohama/ba-p/3165661