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Introducing AI Agents in the Yokohama Release for IT Service Management

New article articles in ServiceNow Community · Mar 12, 2025 · article

We’re thrilled to announce the latest updates in the Yokohama release, bringing forward significant enhancements to the IT Service Management (ITSM) capabilities that will automate and your IT services and operations.

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https://www.servicenow.com/community/itsm-blog/introducing-ai-agents-in-the-yokohama-release-for-it-service/ba-p/3156505