The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Discovery

Migrate data from one instance to another.

• The Assigned To field for a computer is empty in an application (KB0597569)

Import / Export

Migrate data from one instance to another.

• Cannot validate exported XML with the exported XSD schema (KB0597906)

HR Service Management

Use service management principles to help automate standardized HR processes.

Currency

ODBC

Specify the ODBC client to connect to the ServiceNow platform for reporting using the ODBC driver.

Performance Analytics

Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.

Persistence

Manage how data is stored on an instance.

• Database pool sweeper job causes hanging database connection (KB0597661)

Reporting

Manage and customize the visibility, types, generation, and output types with reporting.

User Interface

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

• Activity fields are missing (KB0597988)