Work Hacks: How to Turn Problems Into Opportunities

At ServiceNow, we gain incredible inspiration from our customers every day. To celebrate #GetToKnowYourCustomersDay, we are spotlighting innovation and business transformation at Envision Healthcare, Oshkosh Corporation, and Cars.com.

Is your office bogged down by pointless meetings, never-ending emails, and manual work? Are you busy keeping the lights on and left with no time for innovative and strategic projects? 64% of people rate the productivity of their workplace as mediocre or poor. There is a way to power through these roadblocks to innovation. ServiceNow customers are breaking the status quo — eliminating mundane tasks and creating solutions that bring new efficiencies to everyday work.

Want to build your own work hacks but don't know how to get started? Here are three ways our customers have turned problems into opportunities:

1. Paper forms, be gone! Reduce manual work with automation:
Identify where time is being wasted and where processes can be improved with automation. Deliver simple, flexible and easy to implement software with self-service and mobile capabilities. Envision Healthcare did:
2. Keep up with the times! Modernize the employee experience with consumer-like apps:
Companies like Amazon and Uber live or die on the quality of their consumer experience. And this demand for consumerâ€‘like convenience is making its way into the enterprise workplace. Slow and tedious internal services don't cut it anymore, which is why Oshkosh eliminated 36,000 workflows:
3. Power to the People! Enable every employee to build game-changing apps at light speed:
Many users likely have excellent ideas for applications that will automate business processes and improve their departments' output and productivity levels. Now, IT can let them build those apps themselves — even if they don't have much coding experience — by adopting a delegated approach to app development. April Carter at Cars.com is doing just that:

If, like Carlie Bush, Dave Schecklman, and April Carter, you believe that you were meant to do more than just clear your inbox, you can create work hacks to make it happen. Join the ServiceNow Developer Program, where everyone is welcome to get an instance and start building right now, for free!

Already creating awesome work hacks? Tell us about them in the comments and share your story with #IAmACreator on Twitter, @ServiceNow.