There will be a CMDB best practices workshop, November 10 in Atlanta. This workshop is targeting to ServiceNow customers and prospects:

· CMDB owners

· Change and configuration managers

· Service management managers/directors

· IT security directors

Agenda

• What is a CMDB? Why is it important?

• CMDB Business Use Cases

• Top Reasons for CMDB Failure

• Define CMDB Goals and Objectives

• Configuration Management Maturity Model and Best Practices

• Automating the CMDB with Discovery and Mapping

Roam Innovative Meeting Space

1155 Mount Vernon Highway (2nd floor between Office Depot and LA Fitness)

11:30 AM - 2:30 PM

Lunch Provided by Linum

Free Parking

Email Kathy.Compton@ServiceNow.Com

Name

Title

Company

CMDB Topic of Interest

Limited to 50 registrants.