ServiceNow News
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Organization: [Alexa Crawls](https://archive.org/details/alexacrawls)
Starting in 1996, [Alexa Internet](http://www.alexa.com/) has been donating their crawl data to the Internet Archive. Flowi...
Find all System References to a Specific Record - ServiceNow Guru
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At Crossfuze, one of the areas we specialize in is helping struggling ServiceNow implementations get back on the right track. One type of issue that we encounter frequently is bad or redundant data...
How to Find all System References to a Specific Record in ServiceNow
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The purpose of this user group is to provide a regular forum for ServiceNow users and prospective customers to share experiences and knowledge. The user group is financially independent and run by ...
Time to get User Groups "OFFICIALLY" kicked off in Iowa/Nebraska
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Did you know we have over 100 technical best practices documented on our wiki? Watching the short video below as Chuck and Andrew introduce you to the collection of technical best practices. Find o...
TechNow Ep 8 | Introducing the Technical Best Practices Wiki
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"Build a better mousetrap, and the world will beat a path to your door," the [misquoted, misattributed](https://en.wikipedia.org/wiki/Build%5Fa%5Fbetter%5Fmousetrap,%5Fand%5Fthe%5Fworld%5Fwill%5Fbe...
Hey, ServiceNow Community: Up Your Social Engagement! ;-)
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I'll try not to be too controversial here.I have seen several customers recently add new Closed states that do not map to the same value as a Close. This is commonly done when someone wants to add ...
Be cautious about adding a new Closed State to a task table choice list
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Créée en 2010, cette société de conseil est spécialisée dans la gestion des services informatiques (ITSM) et propose des concepts complémentaires basés sur le SaaS, dans un contexte national ou int...
Un Article dans Entreprendre => IMAKUMO : ITIL et SaaS Experts
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"It's ITIL, the IT Infrastructure Library, right?"
"Um, no."
IMO it's ITIL, the IT service management (ITSM) best practice framework, and has been since the introduction of ITIL v3 in 2007 (as fa...
Let's Stop Calling ITIL "the IT Infrastructure Library"
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Ah "thought leadership." It's one of those phrases that we've all probably bandied-about at some point in time. But do we really want and need thought leadership? Yup, it's a silly question — of co...
Thought Leadership? What about "Thought Partnership"?
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"When an incident occurs, can you quickly know what changed?" Only 7% of the IT professionals surveyed can quickly identify "what changed" prior to an incident occurring.
"Can you quickly identif...
How many IT professionals want to improve their IT operations management?
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Something about my travels to England and Amsterdam this week are inspiring historically influenced thoughts…
If [the cloud is a Magna Carta for the enterprise](%20http://community.servicenow.com/...
E Pluribus Unum: The Value of a Single System of Record for IT
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