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La documentation des applicatifs métiers en entreprise est souvent une activité fastidieuse, nécessitant rigueur et ténacité. Souvent considérée comme importante mais finalement non prioritaire, ce...

Comment gérez -vous la documentation technique de vos projets ?

Import · almost 9 years
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Great meeting so many of you at the SNUG. Please remember you can tell us about your experience on HI by providing Feedback. This is your "hotline" to our team and we are dedicated to ensuring you...

HI Service Portal Customer Engagement

Import · almost 9 years
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If you thought the GlideDateTime holds the time and the time zone, and you would need to convert from one time zone to another or complex task to use them, think again. GlideDateTime holds the time...

Date and time fields on the apps and clients

Import · almost 9 years
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Uh-oh!Someone made the Assignment group field mandatory on the Incident form. Now it's a mandatory field on other forms such as Task, Problem, and Change. As a result, no incident, problem, or chan...

Avoid issues when modifying shared fields in extended tables

Import · almost 9 years
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[Daylight Saving Time (DST)](https://en.wikipedia.org/wiki/Daylight%5Fsaving%5Ftime) is the practice of advancing clocks during summer months by one hour so that evening daylight lasts an hour long...

Adjust your ServiceNow instance Time Zone after Daylight Saving Time

Import · almost 9 years
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Cool tool we've developed. https://youtu.be/FdET4CS-t4o

Cool tool we've developed. https://youtu.be/FdET4CS-t4o

Import · almost 9 years
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Server-Side Millisecond Time Logging

Server-Side Millisecond Time Logging

Import · almost 9 years
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Again a little code tip for those that may need it. Nothing hard to create yourself, but may be faster this way. I had to change a metric that was running calculations on the wrong information, wh...

Trigger metric retroactively

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Hi, Can anyone tell me the relation between the Cost plan, Cost breakdown, Expense line, Resource plan and Time card. I could see that when I create a project/demand and associate a resource plan...

Cost plan, Cost breakdown, Expense line, Resource plan, Time card

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Farewell... Our company said a farewell to Helsinki on Saturday... and received with open arms Istanbul. ![](https://lh3.googleusercontent.com/rsZ2REMa_P1sc9X3GWUcQXIsBA3QpGh8RwESFn7H_5EN3-OuAYS...

Farewell Helsinki...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/170803i7CE86AD75A151EF3/image-size/large?v=v2&px=999) On April 19, we will be holding a webinar with our Service Catal...

Webinar: How to quickly realize the value of Service Catalog

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Consolidating Production Instances

Consolidating Production Instances

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In my previous post, I introduced you to [Search Sources in Service Portal](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=de5ce6a1dbd0dbc01dcaf3231f96194a). Search Sources...

Using scripted search sources to search external websites and applications.

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Resolve Customer Issues at Lightspeed ![image](https://community.servicenow.com/community/image/serverpage/image-id/169131i27534F541FDAF40F/image-size/large?v=v2&px=999) Learn directly from th...

Discover how you can deliver effortless, connected, and proactive customer service KNOWLEDGE 17

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![image](https://community.servicenow.com/community/image/serverpage/image-id/160895i2DAD839EAAE8E744/image-size/large?v=v2&px=999) The Knowledge Base is kept current with frequent edits and addit...

Knowledge Base Digest: March 28, 2017

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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATE Assumes basic knowledge and/or familiarity of Client an...

Mini-Lab: Converting a UI Script Library From Global to Scoped - Part 2

Import · almost 9 years
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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATE Assumes having taken the class [SSNF](https://nowlea...

Mini-Lab: Re-pointing a Repository URL For the Studio IDE

Import · almost 9 years
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Whether you are creating your first or 100th angular2 application, environment setup couldn't be easier. Javascript development in 2017 can be a confusing thing. There are enough frontend framewor...

Angular2 Development Environment

Import · almost 9 years
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The Demo Center is a service that provides ongoing scheduled demos for our customers and prospects that are interested in our solutions and their value. At your request, we have created bypass lin...

ServiceNow April Demos

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With Knowledge17 fast approaching many people ask why they should attend Knowledge? We believe you will learn how to deliver business services faster with 400+ sessions customized for you—and 80% o...

Peer Perspective - Why Attend Knowledge?

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Back From My Article Hiatus

Back From My Article Hiatus

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Mini-Lab: Converting a UI Script Library From Global to Scoped - Part 1

Mini-Lab: Converting a UI Script Library From Global to Scoped - Part 1

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ServiceNow is geared to have 13,000+ community experts driving the future of shared services and digital transformation in one location - Knowledge17 Conference, May 7-11\. And we're excited for yo...

Where to Find ServiceNow Federal at Knowledge17

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As I've written about before, [we take security exceptionally seriously](https://servicematters.servicenow.com/why-the-enterprise-cloud-is-central-to-your-security-strategy/) at ServiceNow. We know...

Call to Action - Is Your Security Contact Setup?

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In six weeks the biggest ServiceNow event Knowledge17 will take place again and more than 13.000 participants around the globe will come to Orlando to share their experience with each other and to ...

Siemens CMDB --> Knowledge 17 --> It's all about data!

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