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I was looking through the community for a post that would help me with a problem I ran into recently. In our env't, we allow a user to create a PRB, work the PRB in an 'Open' state. Once the PRB i...

How to add existing duration to a new duration value

Import · almost 8 years
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Use this article to post questions during the K18 HR Fundamentals class. This article will be monitored throughout the two days of pre-conference and questions will be answered as timely as possi...

K18 HR Fundamentals Class Q&A

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Being in the technical team, of course I would be more focusing on the technical stuff of ServiceNow. Suddenly one fine day my manager was at my desk asking me to analyze the GRC. I was confused “W...

Knowing the Kingston GRC-1(Policy and Compliance)

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Artificial Intelligence Impacting Healthcare Decisions

Artificial Intelligence Impacting Healthcare Decisions

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Certifications SN Offers

Certifications SN Offers

Jace's Blog · almost 8 years
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_Note: I posted this article on [SN Pro Tips](https://snprotips.com/blog/2018/4/12/if-a-genie-gave-me-three-wishes-id-use-them-all-to-fix-scope), but figured it made sense to post it here as well. ...

If a Genie Gave Me Three Wishes, I'd Use Them All to "Fix" Scope

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When we talk to our customers about Performance Analytics, we naturally hear questions about why they wouldn’t use their existing BI solution — tools like Tableau or Microsoft Power BI — which is o...

Performance Analytics is for Everyone

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[ServiceNow Software Asset Management](https://www.servicenow.com/products/software-asset-management.html)(SAM) has officially received Federal Risk and Authorization Management Program ([FedRAMP](...

ServiceNow Software Asset Management is FedRAMP Certified!

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Welcome to Application Development Fundamentals K18 Pre-Conference Training! Please post any comments or questions for the class via comments on this article.

Application Development Fundamentals - K18 - PreCon

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Please use this article to post questions that arise during the HAM Fundamentals K18 Pre-Conference courses.

Hardware Asset Management Fundamentals K18 Pre-Con Discussion Forum

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This is Part 1 of a three-part series on Major Incident Management (MIM). ServiceNow continues to innovate with the creation of a new application in [Kingston IT Service Management](community?id=...

The Power of Major Incident Management - Part 1, Activation and Properties

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Service Mapping Fundamentals - 9th April 2018 - Matt Coulter

Service Mapping Fundamentals - 9th April 2018 - Matt Coulter

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Working without updateset becomes sometimes cumbersome. Specially when moving choice set to another distance. I am not sure if there is an easy way of doing this. But, I find this way quite easy to...

How to move choices to another instance ?

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Will you be joining us at Knowledge18 in Las Vegas? Reserve your seat today for the great sessions delivered by your peers in higher education! See the attached list or filter on "Higher Education"...

Knowledge18 Presenters in Higher Education

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Migrating knowledge articles from one ServiceNow instance to another

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Servicenow TechBytes Podcasts

Servicenow TechBytes Podcasts

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Healthcare Customer Profiles Servicenow applications deployed EPIC EMR applications deployed Servicenow & EPIC Integrations Hot Topics in your organization A great way to see what your peers ...

Customer Epic Council Profiles

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So, you've spent a lot of time and drank a whole lot of coffee (yuck) and finally got your Client Script working. You know. That script that fetches values from another table and populates a field ...

The Async Fight - getReference and GlideRecord

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How to Setup a Report Using a Service Catalog Variable Video

How to Setup a Report Using a Service Catalog Variable

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Discovery Patterns for AWS

Discovery Patterns for AWS

Jace's Blog · almost 8 years
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Epic Council Members- attached is the hospital profile template. Please take a moment to populate this template with your hospitals Servicenow and Epic information. Purpose of the profile is to sh...

Epic Council Member Template

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K18 PPM Fundamentals Training May 6 - 7 Room 704/705

K18 PPM Fundamentals Training May 6 - 7 Room 704/705

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![image](https://community.servicenow.com/community/image/serverpage/image-id/87158i3E7CB7EDF2D4FD78/image-size/large?v=v2&px=999) Course: ServiceNow Fundamentals Dates: May 6 & 7 Rooms: Gali...

K18 ServiceNow Fundamentals - McCourt [Room A]

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![image](https://community.servicenow.com/community/image/serverpage/image-id/87113i3FDF3F828CE66EA2/image-size/large?v=v2&px=999) Course: ServiceNow Fundamentals Dates: May 6 & 7 Rooms: Gali...

K18 ServiceNow Fundamentals - Chambers [Room B]

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![image](https://community.servicenow.com/community/image/serverpage/image-id/87160i3951AAA303A775AA/image-size/large?v=v2&px=999) Course: ServiceNow Fundamentals Dates: May 6 & 7 Rooms: Gali...

K18 ServiceNow Fundamentals - Horton [Room C]

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